Most questions proposed by our customers can find answers in this section. If you need further assistance you can contact us directly by completing the following information
Televes introduces a full range of user terminals (ONT) to be selected according to the intended connection interface. The following table shows the different possibilities to choose from:
Thanks to these measures and graphics, you will be able to know how many modules you can fit in each cabinet or frame. Televes uses standard dimensions in order to make installation easier for our technicians. These dimensions are taken from a Eurocard (standard European format for PCB). Vertically, we find the U (Unit Rack) equivalent to 1.75 inches (44.45 mm), horizontally we have the HP (Horizontal Pitch), equivalent to 0.2 inches (5.08 mm).
Below you will find the dimensions of the main modules in our headend series.
Supports and Cabinets
HP
5301
19’’ Rack frame
84
567201
19’’ Wall support
54
5072
Lockable Cabinet 498mm
84
5069
Lockable Cabinet 648mm
112
5235
Lockable Cabinet 948mm
168
Equipment dimensions’ list
HP
5629
549812
Power Supply Unit (T.0X/T.12)
14
-
T.0X (Transmodulators, CDC,... normal chassis equipment)
He first thing you need to know is the operating current of your power supply unit (e.g. 0,8A for Ref. 732101, or 3A for Ref. 732801). Secondly, the power consumption of your multiswitches and amplifiers. Moreover, generally all of the devices in the NevoSwitch range can be remotely powered at least through the VL entry (vertical low), either top to bottom or bottom to top.
If your system includes an amplifier, you are encouraged to connect the power supply to that amplifier in order to avoid voltage drops and achieve a better performance, since it is the element with the highest power consumption.
Let’s illustrate it with an example: take an 800mA-power supply unit and an LNB with a power consumption of 150mA. The 9-entry NevoSwitch amplifiers (Ref. 714609) have a power consumption of 270mA, the MSW 9x8 (Ref. 714601) of 40mA, and the MSW 9x24 (Ref. 714604) of 130mA (all of them in low gain (LG). Besides, you need to take into account that, should the MSW be used as not cascadable, the loads' switch needs to be activated at the end of the line, which means an increase 45mA on total consumption. This is why the use of this power supply unit allows us to cascade 1 MSW 9x8, 1 amplifier and 1 MSW 9x24 (besides powering both LNB), thus obtaining a total power consumption of 785mA
Televés goes one step further in antenna design. Now with space technology.
The inclusion of BOSSTech in DAT antennas allowed for the optimization of the installation, regardless of the input level. Either with weak or strong signals, the antenna provided the best possible level.
TForce technology increases the dynamic range, the difference between the maximum and the minimum levels the antenna is able to render with an acceptable quality. Just as BOSSTech is not an amplifier in the connection box, the new DAT BOSS includes a device that increases the coverage of a TDT antenna, amplifying almost imperceptible signals and remaining inalterable for very strong signals
The H30FLEX meter registration process is quite simple; you just need to follow the instructions described in the image.
The QR code and URL shown on the screen are linked to the meter's serial number; the PIN obtained is thus exclusive to the meter being registered.
If the registration is carried out within 30 days after the first start, the meter will include two free extended options: ref.593235 that provides a wider level measuring range, and ref.593234 that activates the dCSS function (digital channel stacking switch).
A T.0X module with remultiplexing has three input demodulators, and therefore three sources of services. As a result, the CAM used for service decryption needs to know to which of the three sources it needs to connect.
There are two options:
The services come from one of the demodulators (“IN A”, “IN B” or “IN C”).
The services come from service multiplexing (“OUT”), and therefore the services coming from any of the inputs can be decrypted, provided they share the same conditional access system.
This configuration is performed on the CAM menu of the programmer (Image 1).
This function is available on the Tsuite "Configuration" screen of the desired module (Image 2).
Therefore, depending on how this section is configured, the decrypted services may belong to a single demodulator (same transponder) or to different demodulators (different transponders).
The CAM will decrypt multiplexed services coming from different demodulators.
After connecting the meter to the PC and installing the appropriate driver, you need to access http://h30.flex in the address bar of your internet browser. This will open the configuration web application.
H30FLEX allows the editing of the channel plans (terrestrial and satellite), the creation of new plans or the duplication of an existing plan. It also allows you to add new satellites to the channel list. To do so, you need to follow the steps below:
Plans / Customizable / Add Plan
Edit the following fields:
Name:...............xxxx
Type (Terr./Sat.):....Satélite
Band (Ku, C, S):.....Ku. ...Continue...
Add Channel:
Channel:............54 (Tp. Transponder)
Polarity:........H/V
Frequency:.......10.800 MHz
Bandwidth:...Symbol Rate x 1.35
...Save...
This will allow you to save any satellite into the original factory-set list, which will facilitate the pointing process for new satellites
The front LED of a T.0X DVB-S/S2-COFDM transmodulator does not only indicate whether the equipment is on or off. It can have different meanings, depending on the colour displayed. Here is how it works.
If both the signal and the module configuration are correct, the LED colour will be green; a yellow colour indicates low signal.
If the LED colour is red, either no signal is present or some of the transmodulator blocks is not correctly configured. However, a red colour does not always mean failure or bad configuration.
The LED colour will also be red in case some TVSAT service has no content (very common situation for paid services that transmit specific events). As soon as the operator activates the service (start of event transmission) the colour will shift to green (or yellow, depending on the input level)
The first thing is to connect the H30FLEX meter to the computer using the USB. The driver that recognizes the H30FLEX is usually installed automatically and so the meter is immediately detected. Otherwise it will have to be manually installed (instructions can be found in the “Driver installation“ section, from 3.1 to 3.8, in page 18 of the manual): en.televes.com/H30FLEX_manual
Once the driver is installed, you will need to open a browser (Chrome is recommended), type http://h30.flexin the address bar, and press Enter. The first window (1) of the web application will be displayed, where you will have to select the Measurements option in the menu bar.
This window will display all the Datalogs stored in the H30FLEX, grouped by dates and standards (DVB-T, DVB-T2, DVB-S, DVB-S2, analogue...). Measurements can be displayed in calendar mode (2) as well as in list mode (3). They can all be selected at once for deletion or export.
The Datalog download to the computer is carried out using the buttons on the top right side; the format used is xls. Each Datalog will produce a file; whenever multiple files are selected, they will all be downloaded into a single compressed .zip file. To display all the data associated with the Datalog measurements you only need to click on the name, and a new window will pop up (4)
A data cable is an information transmission media made of four helically interleaved copper wires. In this way, interference is reduced and data transmission improved.
Based on transmission speed and international standards TIA/EIA-568 and ISO/IEC 11801 (Cat. 7), data cables are classified as:
Cat. 5:
Cat. 5e:
Cat. 6:
Cat. 6a:
Cat. 7:
maximum
speed of
100 Mbps
with a
100 MHz bandwidth.
an evolution
of the previous one reaching 1000 Mbps
(ref.: 219502, 219602, 219701).
up to 1 Gbps with a 250 MHz bandwidth (ref.: 212101, 212201, 2123, 212302, 212310, 2199).
an evolution of the previous one reaching 5 Gbps with a 500 MHz bandwidth
(ref. 219301).
maximum
speed of
10 Gbps with a 600 MHz bandwidth
(ref. 219101).
Based on the shielding type and the ISO/IEC 11801 standard, they are classified as follows:
When it comes to checking the technical characteristics of coaxial and data cables, you may find the “CCA” abbreviation in the specifications. You should distinguish between CCA and Cca as explained below:
CCA
This abbreviation refers to the material type of the cable’s inner conductor (Copper-Clad Aluminium). Compared with copper or copper-plated steel, two of the most widely used materials, it provides low performance and high electric resistance.
Cca
Since July 1st 2017, the materials used in construction have to be identified in compliance with the CPR (Construction Product Regulation) standard.
The Cca identifier refers to the reaction to fire Euroclass of the cable material, in this case a high-protection cable (low fire hazard) equipped with a sheath that prevents the flame from spreading
Coaxial cable: SK2015plus
(Ref. 4149xx)
Data cable: U/FTP
(Ref. 219301)
Coaxial cables and connectors, Data cables and connectors
Outdoors devices suffer from the constant action of environmental factors on their wear, which makes necessary more rigorous resistance and safety requirements. The use of PE sheath cables, chassis with a high protection index (IP) or enclosures to protect connections are examples of the most recurrent methods to ensure the protection of these installations.
Despite these preventions, there may be scenarios where the connection cable between the antenna and the amplifer works as a rain gutter and results in a fltration of the water inside the device through the input connector, thus causing a serious breakdown. To avoid it, it is recommended to always make a "kink" in the coaxiai cable before connecting to the device. This torsion with the form of a coil or loop will drip any liquid that may slide down the coaxial cable, before it reaches the equipment. A very simple solution that will save expensive repairs in the future.
